A 99.9% Server Uptime
The primary advantage of constructing your very own cloud hosting system is that you don’t need to worry about compatibility issues – you configure a specific set of software tools in such a way so as to work with a specific set of hardware components. The result is something considerably more solid and reliable, because there are fewer possible chances of failure. We have set up our cloud hosting system using time–tested hardware parts in addition to a significantly tweaked version of Security–Enhanced Linux in order to create a totally safe and secure environment for your own personal websites.
For this reason, with each of our Linux cloud hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is important that you also build your own network infrastructure. That is the reason why we built a custom–configured internal network in each one of our datacenters. Relying on topflight Juniper switches and routers, our internal network allows for superluminal data transfer speeds and is also fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, no matter which hosting plan you have picked.
A 30–Day Money–Back Guarantee
Despite the fact that we have done everything to reduce all possible risks with our cloud hosting packages and while we offer top–notch tech support, sometimes the client simply isn’t satisfied with what we are offering. Or he has to move to a more powerful web hosting service, like a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully pleased, you will get a refund.
24/7 Technical Support
If you have ever had to wait around for hours to receive an answer, you’re aware of how exasperating this can be, particularly if your website is on the line. That’s the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be available to you and they’ll get back to you in under sixty minutes. And the best thing is that their average response time is just twenty minutes!