Usually customers check the features they're going to get with a given cloud hosting plan and forget something just as important - the service uptime. As efficient as a plan may be, common downtimes could lead to lower search engine rank and lost clients no matter what the explanation for them may be. After all, not a lot of people would come back to an Internet site that is unavailable half of the time, not mentioning the misused funds assuming you have invested in a marketing campaign. This is why, if you acquire a new web hosting solution, you should ensure that the service will be stable and your sites will be online always. This means a boost in traffic, or in case that you've got an online store, for example, higher uptime usually means happier clients.

Service Uptime Guarantee in Cloud Hosting

If you obtain a cloud hosting plan from our company, we guarantee that your websites will be operational at least 99.9% of the time. We've practically eliminated the server downtime by using an innovative cloud hosting platform where independent groups of web servers handle each individual portion of the overall service - files, databases, emails, etc. In that way, if there is a problem with a server, the other web servers in the cluster will simply take over and your sites won't be affected whatsoever. To avoid any infrastructure complications, we additionally have diesel backup generators and several independent Internet providers. Skilled administrators keep track of the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.

Service Uptime Guarantee in Dedicated Hosting

All of our dedicated plans come with a 99.9% hosting server and network uptime warranty and maintenance procedures are contained in the other .01% of the time. We test out every server diligently before we hand it over to the client and we use new hardware components in order to avoid any possibility of hardware troubles. Any unforeseen software troubles can be resolved instantly by our system admins as they keep an eye on all of the web servers 24/7. To prevent infrastructural problems, our data center facility in downtown Chicago employs powerful diesel backup generators, while the connection to the web servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can react instantly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper operation of your Internet sites.