Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering outstanding support prompt is our high priority, so we back up each Linux cloud hosting plan with a one hour ticket solution guarantee. Once you post a ticket or drop a message, our user customer assistance staff will do all they possible can to present the most appropriate resolution for your case and to offer you guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a team of proficient techs that are prepared to react to your question as quickly as possible. It is easy to contact the tech support team crew by starting a support ticket from your Site Control Panel or by sending us an email message. On business days, you may also call us on the phone or take advantage of the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working on your online projects within the Control Panel, you can always simply click the Help key and see your issue in the list of articles or blog posts that will show up. We have also turned many of the posts into video lessons. The listing of video clips will load if you select the Videos button present on the top right.